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National Alliance on Mental Illness Greater San Antonio

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Director of Office Operations and Executive Assistant
– Full-Time Position




Summary: The NAMI GSA Director of Office Operations and Executive Assistant will be responsible for overseeing the NAMI GSA day-to-day operations and supporting the Executive Director. In this role, you will be expected to perform a variety of assignments and projects. This role requires excellent communication and organizational skills, familiarity with office operations, ability to support diverse staff and departments, and customer service skills.




  • Liaise with ED to make decisions for operational activities and strategic plan

  • Assist ED with Board relations, meetings, and other assignments/projects

  • Schedule meetings, send invitations, draft emails, letters, and other correspondence

  • Assist in the grant writing and tracking process

  • Support the development and education departments in carrying out their programs

  • Manage board report data, packets, arrange meeting space, etc.

  • Plan and monitor day-to-day operations

  • Coordinates tasks, operations, and other business with associate Directors

  • Coordinate office and equipment logistics

  • Coordinate Information Technology support

  • Manage procurement processes and coordinate material and resource allocation

  • Manage relationships/agreements with vendor contracts and ensures timely repairs, changes, or updates

  • Execute onboarding and offboarding of staff members

  • Coordinate with bookkeeper on expenses, budget, and payroll

  • Build annual and monthly budget; manage expense ledger

  • Supervise and manage Warmline program and associated data

  • Evaluate overall performance by analyzing and interpreting data and metrics

  • Evaluate efficiency of operation procedures and apply improvements

  • Revise and/or formulate policies and promote their implementation

  • Event planning for up to 200 attendees (general meeting, holiday party, board meeting, etc)

  • Function as a human resources associate

  • Manage office knowledge operations (Sharedrive, communication w/ staff, board members, and members)


Job Qualifications:


  • Associate’s Degree in Business or Office Management preferred or at least 5 years administrative assistance experience

  • Human resources experience preferred

  • Supervisory or mid-level management experience

  • Bilingual a plus (Spanish and English).

  • Must have exceptional people skills.

  • Demonstrated written and oral communication skills. 

  • Exceptional organizational skills and ability to prioritize goals and tasks.

  • Proficient skill level using Microsoft Office Word, PowerPoint, Excel, Forms, Visio and Teams.

  • Must be knowledge and comfortable using video conferencing platforms such as Zoom, WebEx, etc.

  • Ability to function independently, meet deadlines, and work in a team setting.

  • Willingness to work in a supportive role.

  • Flexibility to work evenings/weekends as required

  • Must have transportation to meet with partners, attend meetings and provide support as needed

Positions- open until filled

Resumes can be sent to

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